We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of mobilenovelty.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.89 out of 5 based on 19 customer ratings
0 reviews
100% of buyers enjoyed this product!
5 stars
( 17 )
4 stars
( 2 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
E***n –
Very good lens. Shipping, very fast
Rated 5 out of 5
S***h –
The lens is simply chic, especially for such a price. Real glass optics with greenish enlightenment. Aluminum housing lenses. The distance from the center of the axis of the lens to the edge of the clip is about 23-24mm, not all can fit. Definitely i advise you to take!
Rated 5 out of 5
A***a –
Quickly came, packed perfectly, now i will check in the work!
Rated 5 out of 5
L***o –
Fast delivery, very. Two lenses, one for macro photography, the second-fisheye. Seller and product recommend
Rated 5 out of 5
A***v –
Everything works, the quality is good. Storage case and cloth as a gift
Rated 5 out of 5
S***v –
Excellent product, fast delivery, quality is good, not lubricated, the size surprised of course, but it’s worth it!
Rated 5 out of 5
S***t –
Perfectly packed. The quality of the lenses is excellent, the equipment corresponds to the description. The quality of the pictures is much better than without a lens.
Rated 4 out of 5
S***v –
Description attracts to purchase, the store is normal, the lens is well made, can even not be made of plastic, the frame is strong, quickly sent, quickly delivered the order, with this all for 5 +. And a spoon of tar is that put on your asus zenphone 2 laser and waited for super shots, with 2 no difference that with the fish eye, that without it.
Rated 5 out of 5
Customer –
Cool camera recommend
Rated 5 out of 5
A***v –
Good quality, everything came in whole and unharmed + case and cloth for the lens.
Rated 5 out of 5
S***v –
The order came quickly, the lens is glass, the body is aluminum, the clip is durable and comfortable. Excellent, i recommend!
Rated 5 out of 5
Y***v –
Everything came as described. Pretty fast. Macro tried already. Cool!
Rated 5 out of 5
A***a –
Thank you very much to the store for the fast delivery, to kazan for a week even during the holidays! The lens is of good quality, the lens is clear not cloudy, i recommend! But she is the fish eye!!
Rated 5 out of 5
Customer –
Very good
Rated 5 out of 5
S***t –
All ok.
Rated 5 out of 5
P***o –
At the moment i am super happy with the product, fast shipping and with tracking. Subject very well to mobile and the focus is of quality. Photos of the sin and with the target. I recommend.
Rated 5 out of 5
E***a –
Excellent lens, came quickly, about 10 days.
Rated 4 out of 5
M***o –
The thing is cool, would take a try that is more expensive
Rated 5 out of 5
N***a –
The lens is made of glass, a little heavy for the phone. The quality of the pictures pleases. To moscow 3 weeks.
E***n –
Very good lens. Shipping, very fast
S***h –
The lens is simply chic, especially for such a price. Real glass optics with greenish enlightenment. Aluminum housing lenses. The distance from the center of the axis of the lens to the edge of the clip is about 23-24mm, not all can fit. Definitely i advise you to take!
A***a –
Quickly came, packed perfectly, now i will check in the work!
L***o –
Fast delivery, very. Two lenses, one for macro photography, the second-fisheye. Seller and product recommend
A***v –
Everything works, the quality is good. Storage case and cloth as a gift
S***v –
Excellent product, fast delivery, quality is good, not lubricated, the size surprised of course, but it’s worth it!
S***t –
Perfectly packed. The quality of the lenses is excellent, the equipment corresponds to the description. The quality of the pictures is much better than without a lens.
S***v –
Description attracts to purchase, the store is normal, the lens is well made, can even not be made of plastic, the frame is strong, quickly sent, quickly delivered the order, with this all for 5 +. And a spoon of tar is that put on your asus zenphone 2 laser and waited for super shots, with 2 no difference that with the fish eye, that without it.
Customer –
Cool camera recommend
A***v –
Good quality, everything came in whole and unharmed + case and cloth for the lens.
S***v –
The order came quickly, the lens is glass, the body is aluminum, the clip is durable and comfortable. Excellent, i recommend!
Y***v –
Everything came as described. Pretty fast. Macro tried already. Cool!
A***a –
Thank you very much to the store for the fast delivery, to kazan for a week even during the holidays! The lens is of good quality, the lens is clear not cloudy, i recommend! But she is the fish eye!!
Customer –
Very good
S***t –
All ok.
P***o –
At the moment i am super happy with the product, fast shipping and with tracking. Subject very well to mobile and the focus is of quality. Photos of the sin and with the target. I recommend.
E***a –
Excellent lens, came quickly, about 10 days.
M***o –
The thing is cool, would take a try that is more expensive
N***a –
The lens is made of glass, a little heavy for the phone. The quality of the pictures pleases. To moscow 3 weeks.